- Is the message written in a way that invites the recipient to be a partner with you in the educational process?
- Is it obvious that your motivation is, above all, to help the student?
- Are you focused on the student “in front of you” or something down the road?
- Have you reviewed your “non-negotiables?” Have you talked with the people you may need for support (administrators, department chairs, etc.)?
- Did you include all necessary parties in the communication?
- Have you clarified the reason for the communication up front?
- Do you have the answer or do you need time to think on it?
- Did you communicate what you CAN and WILL do?
- Did you summarize at the end to make sure everyone is on the same page?
- Is an email, phone call, or face to face meeting needed?
- Is it a difficult conversation? If so, did you start with “I need your help…?” Are you approaching it from a learning perspective?
- Are you sending enough positive messages?
Monday, August 15, 2011
12 Questions to Help Guide Your School Communications
When preparing or reflecting on your communications, ask yourself these questions:
Feedback is great! Especially on any of these items with which you may have experience. In addition, I am happy to discuss these or any of the ideas in Paying Attention with you or your faculty. If you are interested in setting up a conversation, please email me at firstname.lastname@example.org